Appointments System
All of our appointments require a telephone call to the Practice in the first instance. Please call the Practice on 0141 880 6505. We are unable to provide appointments on a “walk in” basis.
We currently provide two types of appointments – telephone consultations and telephone triage appointments.
Telephone consultations can be booked in advance, with a GP of your choice (if available) and are for routine matters or for follow-up of an existing condition/matter.
Telephone triage appointments should only be requested if you cannot wait for a pre-bookable telephone consultation. Telephone triage calls can be made from 8.30 am to 12.00 pm weekdays. Calls on this system are reviewed by our duty doctor and dealt with in order of medical necessity.
It is very important that patients are available to receive a return telephone call from the Practice when one has been arranged. We are extremely busy and do not have the resources to allow for the time it takes to make multiple telephone calls.
For both telephone consultation and telephone triage appointments, your request will be assessed by a clinician (GP or nurse). If they feel you require to be seen, they will arrange a time for you to come into the Practice.
Other Appointments
Routine Practice Nurse, Healthcare Assistant and Phlebotomy appointments can, be pre booked. This can be done by telephoning the surgery on 0141 880 6505.
Home Visits
Please telephone home visit requests before 10am, where possible, to allow the doctors to plan their visits.
The receptionist will ask the nature of the medical problem to allow the doctor to assess the urgency of the call.
Doctor or nurse may phone you as it may be possible to resolve the problem with advice.
Visits are made at the doctors discretion.
Extended Hours Surgery
On Tuesday evenings an extended hours surgery is available until 6:45pm which we hope will prove useful for those patients whose work commitments make it difficult to attend during normal working hours.
We would respectfully ask patients to arrive in time for their appointment, otherwise, if you are late, the doctor may be unable to see you.