Out of Hours and Emergencies
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
In case of a life threatening emergency, please dial 999
Safety Guidance (Covid-19) – May 2022
Please note that the following rules continue to apply in all NHS health and social care settings (including Neilston Medical Centre) to ensure the safety of all patients and staff:
- wearing of face coverings by patients and the public (unless you are medically exempt)
- physical distancing of 2 meters whilst in the building
- contact your practice by telephone in the first instance
These rules are as per guidance from the NHSGGC Health Board.
Thank you for your continued support.
From 1st April 2022, GP Practices will no longer provide travel vaccinations. Please check the online links below for travel vaccination information.
Covid-19 Community Assessment Centres
Covid-19 Community Assessment Centres have now closed as of 31st March 2022.
From then on GP Practices will manage all respiratory or suspected covid-19 symptoms – if you have any of these symptoms and need GP/nurse advice, PLEASE DO NOT, UNDER ANY CIRCUMSTANCES, ATTEND THE SURGERY BEFORE TELEPHONING FIRST.
Please phone us to arrange a return call from a GP, who will advise and treat as indicated. If attending for an appointment, you may be asked to wait outside the surgery until your appointment time. Thank you for your co-operation
PLEASE NOTE: There is no change to the current Covid-19 testing arrangements. Visit NHS Inform for further information.
Online services allow you to:
- book, check or cancel appointments with a GP, nurse or other healthcare professional
- order repeat prescriptions